The present world is dealing with changes brought about by the coronavirus pandemic. With it, plenty of trends are going to show up. In the next few months, tremendous disruptions caused by the COVID-19 pandemic will change how businesses run.

And as we move forward, more operational challenges will become apparent, and customers will change how they look at work and spend their leisure time.

Earlier, we attended events, concerts, went out shopping, and spent hours at the workplace. But, with the pandemic, businesses will have to alter their approach, and the workplace will face an overhaul. Business functions will get automated, workers will take on more active roles, and the workforce will become more productive.

3 Effects of Digitization on the Workplace

The workplace is bound to change, and so are other aspects of daily life. After all, work-from-home became the new normal. For instance, in Fujitsu, work-from-home options are being implemented for employees. And chances are these changes will be here to stay. Even in a country such as Japan, despite its static corporate culture, this change seems to be welcomed.

Boost in Customer Engagement: Introducing a work-from-home culture means notifying, informing, and training the workforce for such changes. IDC predicted that by 2022, 70% of all organizations would accelerate the use of digital technologies. It will lead to transformation in employee productivity and business resilience. Also, when a business undergoes a digital transformation, it can improve customer engagement. By automating processes and focusing on customer satisfaction, organizations can increase revenue generation and retention rates. Therefore, work-from-home culture can become the norm if companies adopt the correct changes moving forward.

Pragmatism through automation: In 2020, Gartner forecasted that 41% of workers would continue to engage in remote work after the pandemic ends. Earlier, the number was 30%. Thus, the pandemic has accelerated the continuous evolution in the dynamics that shape the virtual workplace. The rise of a digital workplace will lead to a change like roles and skills needed in dynamic working culture.

By automation of business processes, a company can streamline all tasks and the coordination between workforce members. But, this means that the business has to incorporate various IT processes and remove existing legacy practices. Through ERP software such as SAP S/4HANA, Oracle Business Suite, or Microsoft Dynamics AX, you can streamline business functions such as HR, payroll management, inventory management, product planning, and much more. With robust ERP systems, it becomes easier to equip a competent workforce with the tools to continue running their departments.

Utilizing gadgets in our work: Currently, smartphones get used as portals for complex software and data management tools. In a study, 87% of companies passed a BYOD (Bring Your Own Device) policy that asked employees to bring their mobile devices to work. It allowed them to focus more on working on the go and remove themselves from the monotony of working in a cubicle. Hence, they can focus on creating solutions and innovating, reducing the repetition of tasks.

Conclusion

ERP Software has enabled companies to boost the efficiency of their processes and receive real-time insights into their business performance. With the pandemic, work-from-home culture is upon us, and this means that new roles and competencies will flood the job market.

To follow through on this change in the workforce, a company will need to automate business functions and streamline its tasks. Employees can help the business move in the right direction with the correct software to guide them. The workplace will change somewhere down the line, and your business will have to incorporate the newest technologies to stay at the top.